Official Privacy Policy

Privacy Policy permata888

Your privacy is our priority. This document transparently explains how permata888 collects, uses, stores and protects your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026  ·  Version 2.4
PDPA 2010 Compliant SSL 256-bit No Data Sales

6 Data Protection Principles permata888

We do not merely comply with the law — we believe your privacy is a fundamental right that must be fully respected. The following are the core commitments we make to every member.

Banking-Grade Data Encryption

All data transmitted between your device and permata888 servers is protected with SSL TLS 1.3 encryption — the same standard used by leading Malaysian banking institutions. Login credentials and payment details are never stored in plain text.

No Sale of Data to Third Parties

Permata888 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operational purposes to which you have given explicit consent.

Full Control Is in Your Hands

You have the right to access, amend, or request deletion of your personal data at any time. permata888 provides a privacy management panel within your account where you can directly manage your communication preferences and data permissions.

Malaysia PDPA 2010 Compliance

All data collection and processing practices at permata888 fully comply with the Malaysia Personal Data Protection Act 2010 (PDPA). We conduct periodic compliance audits by independent auditors to ensure these standards are maintained.

Marketing Communications Opt-Out

All marketing communications from permata888, including promotional emails, offer notices, and platform messages, include a clear unsubscribe option. You may opt out of any marketing communications at any time without affecting your account.

Minimal & Limited Data Retention

Permata888 only retains your personal data for as long as it is needed for the stated purposes or as required by law. Data that is no longer needed is systematically deleted or anonymised in accordance with our data retention schedule.

01

Privacy Policy Introduction & Scope

This Privacy Policy ("Policy") is published by permata888 ("We", "Platform") to describe our commitment to protecting the privacy and personal data of all users and members of the permata888 platform operating at permata888.fun.

This document describes the types of data we collect, how it is used, who it may be shared with, and the rights you hold regarding that data. This Policy applies to all your interactions with permata888, including through the website, mobile app, live chat, email, and any other communication channels.

This Privacy Policy is part of permata888 Terms and Conditions. By using our platform, you confirm that you have read and understood this Privacy Policy. If you are under 21 years of age, you are not permitted to use permata888 services.

If you have any questions about how we handle your personal data, the permata888 Data Privacy Officer can be reached via live chat or email at [email protected].

02

Personal Data We Collect

Permata888 only collects data necessary to provide, manage, and improve platform services. The data we collect can be divided into three main categories:

Data Categories Specific Data Categories Requirements
Identity Data Full name, MyKad number, date of birth, KYC selfie photo Mandatory
Contact Data Email address, phone number Mandatory
Financial Data Bank account name and number, eWallet type, transaction history Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Game Data Betting history, wins, favourite games, session duration Automatic
Communication Data Live chat logs, support tickets, email records Options

permata888 does not collect sensitive data such as health information, religious beliefs, political affiliations, or sexual orientation. We also do not collect biometric data other than photos required for KYC verification.

03

How We Collect Personal Data

Your personal data is collected through several different methods during your use of the permata888 platform:

  • Account Registration: Information you enter directly when creating a new account, including your name, email and phone number.
  • KYC Process: Identity documents and photos you upload for identity verification in compliance with legal requirements.
  • Financial Transactions: Information collected during deposits and withdrawals, including bank account and eWallet details.
  • Platform Usage: Technical data collected automatically via cookies, server logs, and tracking technologies while you use the platform.
  • Customer Support: Information you provide when contacting our support team via live chat or email.
  • VIP Programme & Promotions: Additional information you voluntarily provide when joining a promotional or VIP programme.
04

Personal Data Usage Purposes

Permata888 uses your personal data for the following purposes, all of which have a valid legal basis under PDPA 2010:

  • Account Management: Creating and maintaining your account, verifying your identity and processing transactions.
  • Service Provision: Enabling you to access all games, promotions and features on permata888.
  • Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering and other security threats.
  • Legal Compliance: Meeting legal obligations including KYC, AML and applicable tax reporting requirements.
  • Customer Support: Handling your enquiries, complaints and assistance requests effectively.
  • Platform Improvements: Analysing usage patterns to improve the platform's interface, performance and user experience.
  • Marketing Communications: Sending information about promotions, bonuses and the latest offers — only with your consent.
  • Responsible Gaming: Monitoring gameplay patterns to identify and assist members who may need responsible gaming support.

permata888 will not use your data for any purpose not stated in this Privacy Policy without first obtaining fresh consent from you.

05

Data Sharing With Third Parties

Permata888 does not sell or rent your personal data. However, in certain situations, data may be shared with the following parties:

  • Payment Service Providers: Payment processors, banks and eWallet providers required to process your deposits and withdrawals.
  • Game Providers: Minimum game data required by game providers to deliver game content.
  • KYC Verification Services: Third-party identity verification service providers that assist in verifying your KYC documents.
  • Anti-Fraud Agency: Data required to verify transactions and identify fraudulent activity.
  • Regulatory Bodies & Law Enforcement: When required by law or court order.

All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your data for the stated purposes. They are not allowed to share your data with any other party.

06

Data Security & Encryption

Permata888 continuously invests in the latest security infrastructure to protect your personal data. The following technical and organisational measures are implemented to keep your data secure at all times:

  • SSL/TLS 1.3 encryption for all data transmitted between your device and our servers.
  • AES-256 encryption for all data stored in our databases.
  • Role-based access control (RBAC) ensures only authorized staff can access specific data.
  • Periodic security audits by certified independent third parties.
  • 24-hour system monitoring to detect any threats or intrusion attempts.
  • Comprehensive, tested security incident response procedures.

In the event of a serious data breach affecting your personal data, permata888 is committed to notifying you and the relevant authorities within 72 hours of the breach being detected, in line with industry best practices.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. We encourage you to use a strong password, enable 2FA, and never share your login credentials with anyone.

07

Your Rights as a permata888 Member

Under Malaysia's PDPA 2010 and global data protection best practices, you have the following rights regarding your personal data held by permata888:

Right to Access

You have the right to request a copy of all personal data we hold about you. permata888 will provide a personal data report within 14 business days of receiving your request.

Right to Rectification

If the data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic information directly in your account settings.

Right to Erasure

You may request deletion of your personal data when it is no longer required, subject to legal retention obligations binding on permata888 (typically 7 years for financial records).

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time. Requests to opt out of marketing communications will be processed within 48 hours.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service provider should you choose to do so.

To exercise any of these rights, contact the permata888 Data Privacy Officer via live chat within the platform or by email [email protected]. All requests will be processed within 14 business days.

08

Cookies & Tracking Technologies

Permata888 uses cookies and similar tracking technologies to enhance your platform experience. There are several types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, currency and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate to make better improvement decisions.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality or user experience of the permata888 platform.

09

Data Retention Period

Permata888 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are general guidelines for our data retention periods:

  • Active Account Data: Retained for the duration your account is active plus 2 years after account closure.
  • Financial Transaction Records: Retained for 7 years in line with Malaysia's accounting and AML legal requirements.
  • KYC Documents: Retained for 5 years after the business relationship ends, in accordance with compliance requirements.
  • Customer Support Logs: Retained for 3 years for reference and training purposes.
  • Technical Data (Server Logs): Retained for 12 months for security and troubleshooting purposes.

Once the specified retention period has ended, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

10

Privacy Policy Update

Permata888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant factors. Any material changes will be communicated to you via:

  • Notice prominently displayed on the permata888 homepage.
  • Email to the address registered in your account.
  • In-platform pop-up notice at next login after an update.

We recommend reviewing this Privacy Policy periodically. The date of the last update will always be displayed at the top of this document. Continued use of the platform after an update takes effect indicates your acceptance of the revised policy.

11

Contact the Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how permata888 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 within the permata888 platform — the fastest way to get a response.
  • Privacy Email: [email protected] (response time: within 2 business days)
  • General Support Email: [email protected]

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you are unsatisfied with our response, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.

Your Data is Safe, Your Privacy Is Protected

Permata888 is committed to protecting every member's privacy. Register now and enjoy a safe online entertainment experience on a platform that respects your personal data.

Play responsibly. 21+ only. Gambling can be addictive.

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